Integral Life Customer Support - Contact Details Please!


#1

I am writing here because I could not get any answer to the several emails I have been trying to send for about one month to either membersupport@integrallife.com or memberservices@integrallife.com.

Does anyone of you know how to contact Integral Life for administrative purposes? It is important!

Thank you in advance.


#2

Hello, you can find our customer support here:

https://integrallife.com/support


#3

Thank you corey-devos, but as I said, the email address indicated there (where you indicate) does not work and does not reply to anything. I have tried multiple times for over a month. The other email address I tried - membersupport@integrallife.com - is the one they display with Paypal, but it does not work either! Any idea what to do?


#4

The phone number listed with Paypal also does not work - one gets a greeting that says we reached the studio of Integral Life, not Customer Support, and that we must send an email to … the same above email address that does not work!


#5

I see the problem, the support page should not be giving an email address anymore, as we are now using a ticket-based system. If you look on /support below the email message, you will see a place to either log in or to create a guest account. Once you do either of those you can leave a support ticket. I hope this helps, and sorry for any inconvenience here!


#6

The ticket based system seems ineffective as well. I’ve submitted two with no communication in return.

Extremely disappointed with the level of administrative support and communication with this site.


#7

Did you have any luck with the ticket system on their support page?


#8

Hello KairosConsult, yes, when I discovered the place to file a ticket (as Corey Devos explains above), I was able to get through and have my problem solved very quickly. I am sure they are good-willing and honest people. But their website is misleading (in a number of ways). Good luck!